COVID-19 Claims Process and Checklist

COVID-19: Claims Process and Checklist for Loss of Deposits or Forfeited Expenses

Prior to submitting your claim:

• Approach all providers to discuss cancellation fees, refunds, postponements
• Speak to providers about holding deposits for progressive payments

When submitting a claim to AHI:

• A completed claim form
• The trip itinerary including dates and destinations
• Itemised costs for the trip
• Cancellation terms and conditions

Submitting the Claim Form

Email: claims@ahiinsurance.com.au

Post: Claims Department, AHI Insurance, GPO Box 4213, Sydney NSW 2001